FAQ

Below are frequently asked questions about Zhiyinghui's products, services, and partnerships. For other inquiries, please visit our Contact Us page.

About Zhiyinghui

What does Zhiyinghui do?

Shanghai Zhiyinghui Technology Co., Ltd., founded in October 2024, specializes in smart building and IoT integration. The company provides environmental sensors, controllers, energy management gateways, and smart IoT platforms for building automation, energy management, and low-voltage system integration. We serve smart buildings, industrial parks, micro-module data centers, factories, and public spaces with end-to-end solutions from front-end sensing and field control to platform-based monitoring.

What are Zhiyinghui's core products?

Core products include: temperature and humidity transmitters, CO transmitters, multi-in-one environmental sensors, pressure/flow/level sensors, IP controllers, network controllers, I/O expansion modules, and energy management gateways. All products support mainstream protocols including Modbus, BACnet, and MQTT, and can be flexibly integrated into building automation and energy management platforms.

What scenarios does Zhiyinghui cover?

We cover five major scenarios: commercial buildings (HVAC, lighting, water supply/drainage, power distribution monitoring), smart parks (park brain, smart security, energy management, environmental monitoring), micro-module data centers (temperature, water leak, power distribution, air conditioning, and alarm management), factories and public spaces (environmental monitoring, device connectivity, energy-saving control).

Solutions

What can the Smart IoT Platform (IBMS) do?

The Smart IoT Platform is Zhiyinghui's core software product, providing unified access to multiple subsystems, cross-system linkage control, alarm and work order management, energy data analysis, and electronic map visualization. The platform uses B/S architecture accessible via web browser, supports mainstream building automation protocols (Modbus, BACnet, OPC UA, MQTT), and can integrate with third-party systems for centralized monitoring and intelligent O&M.

What subsystems are included in a Building Automation System (BAS)?

A BAS typically includes: HVAC control (chillers, AHUs, fresh air units, fan coil units), water supply and drainage monitoring (pumps, tank levels), lighting control (zoned scheduling, daylight sensing, scene linkage), power distribution monitoring (voltage, current, power factor), elevator monitoring (status, faults, traffic statistics), and environmental monitoring (temperature, humidity, CO2, PM2.5, VOCs).

How is an energy monitoring system implemented?

Implementation steps: 1) Energy audit — establish baseline and identify major consuming equipment; 2) Metering design — determine sub-metering scheme and select smart meters; 3) Data acquisition — connect meters through energy gateways supporting Modbus, BACnet, etc.; 4) Platform deployment — set up energy monitoring platform for real-time monitoring, cost reports, and anomaly alerts; 5) Optimization — adjust operating strategies based on data analytics. Zhiyinghui provides full-process services from design to deployment.

What are the key advantages of the micro-module data center solution?

Zhiyinghui's micro-module solution integrates racks, precision cooling, UPS, power distribution, fire protection, and environmental monitoring in a modular design. Key advantages: factory pre-fabrication shortens deployment time, modular expansion matches business growth, intelligent management reduces O&M costs, and high-efficiency design achieves PUE as low as 1.3, suitable for SMB server rooms, edge computing nodes, and branch IT infrastructure.

Technology & Products

Which communication protocols are supported?

Zhiyinghui products support: Modbus RTU/TCP (widely used in industrial field), BACnet/IP (international standard for building automation), MQTT (lightweight IoT messaging), HTTP/HTTPS API (cloud data integration), OPC UA (Industry 4.0 unified interface), and wireless protocols including Zigbee, LoRa, and NB-IoT for various networking requirements.

How to select the right sensors?

Selection guide: Temperature/humidity sensors — choose ±0.5°C or ±0.3°C accuracy based on requirements, consider wall-mount, duct, or outdoor installation; Air quality sensors — select single-parameter or multi-in-one products based on monitoring targets (CO2, PM2.5, VOCs, formaldehyde); Pressure sensors — choose based on range, media, and output signal (4-20mA/0-10V/RS485); Current sensors — select based on measurement method (transformer/Hall effect/shunt) and accuracy requirements. Zhiyinghui provides selection consulting.

Do you support OEM/ODM customization?

Yes. Zhiyinghui has product R&D and system integration capabilities. We provide sensor customization (range, accuracy, output signal, enclosure, IP rating), controller customization (I/O points, communication protocols, edge computing), and platform customization (branding, functional modules, third-party system integration). Please contact us for specific requirements.

Partnership & Service

What is the project cooperation process?

Cooperation process: 1) Requirements discussion — understand project needs, technical requirements, and budget; 2) Solution design — provide technical proposal, equipment list, and quotation; 3) Contract signing — clarify deliverables and after-sales terms; 4) Implementation — equipment installation, system debugging, platform configuration; 5) Acceptance & training — functional acceptance, operational training, documentation delivery; 6) After-sales O&M — 7×24h response, regular inspections, and system optimization.

How to get product documentation and pricing?

You can: 1) Visit the Download Center for product manuals and technical documents; 2) Call our project consultation hotline at +86 134 8287 9157; 3) Email us at 1874342623@qq.com — we will respond within one business day.

Do you provide technical support and after-sales service?

Yes. Zhiyinghui provides 7×24h response service. Free repair or replacement during the product warranty period. We offer remote technical support (phone, WeChat, remote desktop) and on-site support (within 48 hours for critical issues). For platform software, we provide regular upgrades and security patches.